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ORBITZ Complaint - Deceptive hotel booking practices - hotel in Indianapolis
ORBITZ Complaint

ORBITZ Complaint

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Deceptive hotel booking practices - hotel in Indianapolis


Booked a hotel room and the "cancellation fee" information did not come up until AFTER I booked the room!!! Completely deceptive!!! Really too bad, Orbitz -- you used to have a high reputation for actually helping people, but it's clear you are just helping yourself. Completely dishonorable. We ended up having to cancel the first day of a two-day reservation and incurred the full charge for that day. Would NEVER have booked the room had I known it had a 24-hour cancellation fee. SHAME ON YOU ORBITZ -- this is what you have to do to stay in business? You won't be in business for long,


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