ORBITZ Complaint

ORBITZ Complaint

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Orbitz - Deceptive practices


Orbitz opted me into travel insurance without my consent - then gave me the run around when I tried to get it refunded. Opting you in to things without your knowledge is at best unethical and at worst criminal. I'm sure there was a box to check somewhere on the site that allowed you to not buy the insurance - but this underhanded, deceptive practice is the reason that Orbitz has a horrible reputation


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Comments


Orbitzgal says: (7 years ago)
 0
My name is Tabbitha, and I am a part of the Orbitz Customer Relations Team in Chicago. I saw your review and would like to see if I can assist you. Can you please email your record locator to me and I will review and respond back to you. Our email address is customerrelations@orbitz.com. Please place the email to my attention.

Sincerely,

Tabbitha
Orbitz Customer Relations
Chicago, IL






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