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ORBITZ Complaint - Orbitz sends flight delay messages in error causing flights missed
ORBITZ Complaint

ORBITZ Complaint

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Orbitz sends flight delay messages in error causing flights missed


Orbitz sent an email message 3 hours before my scheduled departure, clearly stating my flight American Airlines 2380 from Chicago to Dallas was delayed to 10:28 pm. I have the email. Additionally, I kept checking Orbitz site for flight status which continued to show flight delayed to 10:28 pm. Upon going to the airport for that flight, we found out flight was never delayed by American Airlines! I missed my flight and now have to travel stand-by on a very early morning flight the next day with 2 small children. This messed up my hotel and car reservation also. I am looking for some resolution from Orbitz on this mistake! This is terrible - how can they make such a huge error? What a terrible experience, especially since I'm traveling with 2 small children. Please help compensate for this mistake. My info is Norin.Merchant@gmail.com


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