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ORBITZ Complaint - Paid more than the price i clicked yes to - flight tickets
ORBITZ Complaint

ORBITZ Complaint

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Paid more than the price i clicked yes to - flight tickets


My husband bought a ticket from Melbourne to Kuala Lumpur today, and he was so happy to pay $404 for the ticket. Payment made, confirmation emailed (saying they have taken $404 nett), suddenly when he checked his account orbitz has taken $446 out of it. This for me is pure dishonesty. how can you say the price is $404 and suddenly taken $440 out of the credit card? $40 is not a huge money, but still i'm very happy to sue this company as i consider this theft and fraud. Tried calling customer service, been on hold for like half an hour. NEVER GOING TO USE THEIR SERVICE AGAIN!!!


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Comments


Orbitzgal1 says: (5 years ago)
 0
Hi,

My name is Charlotte, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Charlotte
Orbitz Customer Relations
Chicago, IL






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