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ORBITZ Complaint - Refund request for booking with Go! Airlines
ORBITZ Complaint

ORBITZ Complaint

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Refund request for booking with Go! Airlines


Customer service is nonexistent. Still waiting for assistance with a refund. They booked a flight with an airline that is now out of business. Orbitz says contact airline, Go! Airline says Orbitz should be providing assistance. I agree, Orbitz should process the refund since they are the third party who booked the reservation. We'll see if they research this complaint and contact me. My name is Chelsea Emerson, there should be a lot of documentation on file reflecting the numerous calls and emails to Orbitz requesting assistance. I'll keep everyone posted on the progress if there is any.... I haven't seen much follow up from Orbitz and have yet to see my money... Hundreds of dollars down the drain. Thanks Orbitz, just what I wanted to deal with during my honeymoon.


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