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ORBITZ Complaint - Wrong Vacation Dates - orbitz
ORBITZ Complaint

ORBITZ Complaint

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Wrong Vacation Dates - orbitz


I booked my vacation through Orbitz because a few different people recommended them. In navigating their confusing flight and hotel searching website format my vacation somehow changed from 5 nights to 4 nights and I didn't even get my confirmation e-mail until almost a week later!! Now they are charging numerous fees per person to add the additional night and correct this reservation. Customer service did not understany my concern and offered no assistance for this issue. Be sure to triple check the reservation details!!!


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Comments


Orbitzgal1 says: (4 years ago)
 0
Hi,

My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Sarah
Orbitz Customer Relations
Chicago, IL






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