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ORBITZ Support Ticket - Deceptive prices - I trusted you!

ORBITZ Support Ticket

Deceptive prices - I trusted you!

Created By: wayno's Picture wayno Last Reply: Orbitzgal1's Picture Orbitzgal1
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: Customer Relations Replies: 1

Im booking an international flight. ORBITZ displays prices and then says on over a dozen selections "flight not available at this time due to airlines.." Then I have to book for $250 more. Now I find out , I can book on other sites for the same prices ORBITZ displays. ORBITZ is trying to make it appear they can compete with other sites but lure you in to pay higher prices!

Their "Price Assurance" guarantee is deceptive also because it pertains only to customers from ORBITZ who also are paying higher prices.


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Orbitzgal1 says: (6 years ago)
 0
Hi Wayno,

My name is Sarah, and I am part of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Sarah
Orbitz Customer Relations
Chicago, IL




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